The End of POTS: What It Means for You

Many small and medium-sized businesses (SMB) still use some form of Plain Old Telephone Services (POTS). But POTS lines are being discontinued, leaving many businesses wondering what to do next. This can be beneficial to MSPs as it gives you the opportunity to better show your value to your customers.


Microsoft Teams now available for personal use as Microsoft targets friends and families

Microsoft wants Teams for consumers to be seen as more than just a chat app

Microsoft is launching the personal version of Microsoft Teams today in preview. It’s part of a broader effort by Microsoft to remain relevant with consumers and win them back after a series of exits from consumer-friendly services. Microsoft isn’t rebranding Teams here or offering a totally separate version, nor is the company looking to compete with iMessage, Facebook Messenger, WhatsApp, or other dedicated chat apps. It’s simply repositioning the existing Microsoft Teams app with features that might appeal to a set of people looking to do more than just chat.


Microsoft’s next major Windows 10 update will include the new Edge browser

Microsoft’s new Edge browser will be built into Windows 10 again later this year,


Microsoft is planning to build its new Chromium-based Edge browser into Windows 10 later this year. The new browser has been available since January, but it has not yet been built into Windows 10 itself. That will change with an update later this year, named 20H2. Microsoft has started testing this 20H2 update with Windows Insiders today, and the company plans to use the 20H2 naming for testers and commercial customers and a more friendly name for consumers.

Families on Skype

Microsoft 365 helps you and your family connect, work, and learn from home

Since we announced Microsoft 365 Personal and Family subscriptions a few weeks ago, I’ve been uplifted by the unique and creative ways people have been using Office and other Microsoft tools to work, learn, and connect from home. From giving piano lessons over Skype to virtual family workouts at home to teachers using Microsoft Teams to read stories to their students, it’s moving to see us all adapting and maintaining connections with those who matter most in this time.

AI Prediction

The 7 Biggest Technology Trends In 2020 Everyone Must Get Ready For Now

We are amidst the 4th Industrial Revolution, and technology is evolving faster than ever. Companies and individuals that don’t keep up with some of the major tech trends run the risk of being left behind. Understanding the key trends will allow people and businesses to prepare and grasp the opportunities. As a business and technology futurist, it is my job to look ahead and identify the most important trends. In this article, I share with you the seven most imminent trends everyone should get ready for in 2020.

Web Conference

Which Web Conferencing Software Is The Most Popular With Its Users?

  • Cisco WebEx Meetings maintains its leadership position despite both its composite and net emotional footprint scores dropping slightly from 2019.
  • Zoom jumped from the 10th most popular in 2019 to 2nd place this year on the Data Quadrant, improving both its composite and emotional footprint scores.
  • Join.Me and Uberconference join the top ten most popular web conferencing software applications for the first time.
Remote Working Support

How Managers Can Support Remote Employees

In the global transition from corporate hallways to home offices, we’ve left something behind: meaningful access to managers.Gone are the instant answers to unblock progress, information streams that managers are privy to before the rest of the organization, informal feedback and coaching while walking together after a meeting, and predictable process and structures for communicating about work and ensuring mutual accountability.

Remote Security

How to Reduce Remote Work Security Risks

The sudden and significant transition to remote work is an opportunity to remind the workforce of important security best practices No matter where employees work, IT security is critical. Yet maintaining and protecting a remote workforce — especially on a large scale — presents new challenges.